Metro Designer Cakes
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TERMS & CONDITIONS

​TERMS & CONDITIONS inc PROVISIONS FOR COVID-19
As Metro Designer Cake  is a boutique studio, we only take on a certain amount of orders per week. To secure your date, a NON REFUNDABLE retainer of 50% must be paid. On receiving your order, your booking will then be confirmed with an invoice. Your booking is only acknowledged once the retainer is paid. The remaining 50% must be made 2 weeks prior to your event. Wedding cakes MUST be paid for in full 1 month prior to the wedding. Bookings made with less than 1 weeks notice must be paid for in full prior to commencement of the order. 
CANCELLATIONS
Metro Designer Cakes reserves the right to cancel any order, at any time due to sickness or personal circumstances. (INCLUDING THE NEED TO ISOLATE DUE TO COVID-19 RELATED ISSUES) In this event, the full deposit will be returned & MDC will do their best to acquire an alternate cake designer. PLEASE NOTE; THE QUOTE  MAY NOT BE THE SAME. IT WOULD BE UP TO THE DESCRECTION OF THE ALTERNATE CAKE DESIGNER

In the event that we go into lockdown at the time of your event, your deposit will be moved to an alternate date, (depending on availability. We will do our best to move your order to another date!)
This MUST be communicated in an email. Only once we have received an email from you confirming your postponement, due to Covid-19 restrictions, will your booking be moved. This must be done with a minimum of 3  days’ notice. Any email requests, shorter than 3 days notice will forfeit your deposit. 
Should you cancel your event completely (reasons due to Covid-19 ONLY & WITH 3 WEEKS NOTICE, ) only 50% of your deposit will be eligible for refund. ALL OTHER CANCELLATIONS WILL FORFEIT YOUR DEPOSIT (each situation will be taken into consideration)
BY PAYING THE DEPOSIT, YOU AKNOWLEDGE & ACCEPT TERMS & CONDITIONS

WHAT OUR CLIENTS ARE SAYING
Hi Belinda! 
I just wanted to touch base again and say a huge thank you for the absolutely incredible cake you made for Hannah's birthday....the amount of work you put in was so evident and it really was a showstopper.
Elly

Can I just say Belinda what an amazing cake you know how many times the bottles were picked up and inspected after the cake had been cut. Cake was absolutely delicious. Thanks again. You have such an incredible talent."
​Belinda

"Hi Belinda,
Hope you are well.
I have been very slack in getting back to you. I have wanted to say the Tiffany Cake was fantastic visually and in taste. It was the centre of the day, along with Ruby. I will send you a couple of pics.
Warm Regards
Sonya X"



  • Home
  • Meet the Artist!
  • Gallery
  • Buttercream Cakes
  • Menu
  • Tuition & Shop
  • FAQ's
  • Get in Touch
  • Terms & Conditions